Nexo Reviews

13,520  Excellent
TrustScore 4.5 out of 5

4.7

In the Cryptocurrency Service category

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Reviews4.7

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Rated 5 out of 5 stars

Nexo is by far the best crypto platform…

Nexo is by far the best crypto platform for many reasons which I will only mention a few. It has the best Buying and selling options, free credit card and free top up's. Earning features with the best interest on the market and last but not least, the best help center when in need. Above all they are Licensed and Regulated Digital Assets Institution with a Sustainable Model and Custodial Insurance from their partners Ledger Vault and Fireblocks.

Date of experience: April 24, 2024


Rated 5 out of 5 stars

The Best Crypto Services Company Out There.

I have been with Nexo for over 2 years. I collect interest on various coins. They always pay weekly and on time. Finding what you are looking for and interacting with all their products in the site is real easy even if you are just learning. I would rate them in the top tier of crypto services companies for the wide range of products, customer service and the lengths they go to keep their systems safe.

Date of experience: April 24, 2024


Rated 5 out of 5 stars

great exchange

NEXO is an exchange that can exchange multiple currencies such as sterling and hold assets that can earn very competitive returns. These are all values that other exchanges cannot provide, great exchange!

Date of experience: April 18, 2024


Rated 5 out of 5 stars

Amazing Platform

I Have invested my coins in this company since 2020 and till date they offer the best rates on APR compared to every other exchange( Though that is only if you choose to get the interest in thier exchange currency). No complains with regards to deposits or withdrawals. But one thing that is not there is airdrops. not a single one to date.

Date of experience: April 19, 2024


Rated 5 out of 5 stars

Best platform

All possibilities for working with cryptocurrency. You can buy, sell, exchange, borrow. You can receive passive income for a large number of coins and, most importantly, any coin can be taken, sold or exchanged at any time. There is no blocking, as in staking. Only with an additional income. And besides, insurance and American jurisdiction. This is great reliability, unlike most exchanges registered somewhere unknown.

Date of experience: April 22, 2024


Rated 4 out of 5 stars

In general

In general, I am satisfied with Nexo. I use it for all of my crypto related work. The customer support is also fine. I gave 4 stars only because of some navigation problems (when you go back) in the app as well as listing Nexo card, when it's too obvious that it will not be available in my country even after 20 years. I would like to recomment it. I am using it for years.

Date of experience: April 18, 2024


Rated 5 out of 5 stars

All in one

Its security, ease of use, number of cryptos and wide variety of products (cards, loans, dual investment...) are notable. Perfect for passive income. In short, you will not need anything else outside of Nexo. It has already been through bear markets and has overcome them perfectly.

Date of experience: April 18, 2024


Rated 5 out of 5 stars

Everything works smoothly

Everything works smoothly, if you have any issue, there is 24/7 support contact to help you. I'm using nexo now more then 3 years. Never got problems

Date of experience: April 17, 2024


Rated 5 out of 5 stars

They're doing everything good

They're doing everything good.
Best interests, simple to use, the card (debit and credit, the ability to send crypto through email or phone, cashbacks. Incredible job.
Definitely the best crypto exchange if you see the whole picture.

Date of experience: April 20, 2024


Rated 5 out of 5 stars

There are many things I like about Nexo

There are many things I like about Nexo.

It is easy to on-ramp and off-ramp Euros. The on-ramp/off-ramp bankaccount is personal, so it is not obvious what’s behind it, this gives more privacy.
It is easy to purchase and swap cryptocurrencies on the app.
Of course I like the interest one receives.

Date of experience: April 20, 2024


Rated 5 out of 5 stars

I thank Nexo because of its simple and…

I thank Nexo because of its simple and user friendly platform. The first time I have successfully stored and saved my crypto was through this platform; I had my time to learn about swapping, withdrawals and deposits without worrying about high fees, for the this I can recommend next to anyone even those who have the first hand in crypto. It is safe, is has two types of two factor authentications which one can decide to use one or both for improved security. Through my experience so far, your customer service is great and responsive. I lost my phone twice an couldn't access my account and you held the matter responsibly and helpfully. Through the services you provide and high security leve, I am giving Nexo a 5 star rating. I now have more than 5 years experience using Nexo and I still prefer it. From time to time it is improving its services. Thumps up!

Date of experience: April 20, 2024


Rated 5 out of 5 stars

Nexo is easy to use

Nexo is easy to use, I get regular reports on interest earned, and able to cash-out or trade anytime for good rates. I'm not online much but I am comfortable using Nexo for my crypto needs.

Date of experience: April 20, 2024


Rated 5 out of 5 stars

relatively easy to use platform which…

relatively easy to use platform which supports a significant number of tokens. Had no issues depositing or withdrawing funds and the interest rates for hodl or parking crypto is useful. No need to stake to earn good rates.

All good from my experience, having been with them for over a year now.

Date of experience: April 18, 2024


Rated 5 out of 5 stars

What ever crypto season we are Nexo stand strong

Nexo is at this moment, the CEX well balance. Not too much, not too less. Robust, compliant, and unique with their debt/credit card service.

Service client is also always responding and trying to resolve issue, green flag.

Red flag : Adjustment of the fee sometimes not informed to the public. But compare to the service provided they should said it at loud as customer willing to pay for Nexo to keep going like this.

Recommandation for Nexo : Stay like that, Robust on your current product. Broad it, compliant on a long term. You win. I win. We win.

Date of experience: April 18, 2024


Rated 5 out of 5 stars

Nexo been using since they started …

Nexo been using them since they started I have found them a great company if you are into crypto with some great products that is 5 years I have been using them and am very happy with the results yes I recommend them to my friends 5 years is a long time in crypto

Date of experience: April 18, 2024


Rated 1 out of 5 stars

very unreliable company

very unreliable company. They are banning crypto withdrawals for no reason and if you ask them why, they tell you some lies like they sent you an email or they will come back to you or whatever.

I do not trust them at all and would not place any funds with them. And if I look through the reviews here, I am not the only person who does make that experience.

Date of experience: April 24, 2024

Reply from Nexo

Hello, Karsten Knorr. We understand how you may feel in this situation and would like to shed more light on the matter.

As a fully compliant institution, Nexo strictly adheres to all applicable legal, financial, and regulatory requirements. Hence, in some cases, we may need to request additional information or documentation from our clients.

Our specialists have requested some details from you and are awaiting your response. We kindly ask you to review our latest email and provide the necessary information as soon as possible, so that we can proceed with the review of your account.

Thank you in advance for your cooperation.